ROE File Not Openable

General support regarding TimeTrex, such as
configuring policies/taxes or processing payroll.
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bellarose
Posts: 22
Joined: Tue Apr 30, 2013 7:12 am

ROE File Not Openable

Post by bellarose »

Hello;

Not sure if this is a bug or not but when one clicks on the View button in the Record of Employment the file that is downloaded can not be opened straight away. Instead, is must be saved and then renamed to include the .pdf extension. Once the extension is added it opens fine.

With other reports the .pdf extension is included and can be opened immediately without the need to first save the document to the hard drive.

I am using the latest version of TimeTrex.

Just wanted to let you know.

Thanks;

-Ryan
shaunw
Posts: 7839
Joined: Tue Sep 19, 2006 2:22 pm

Re: ROE File Not Openable

Post by shaunw »

Whats the exact file name that is used when it doesn't have the .pdf extension?
bellarose
Posts: 22
Joined: Tue Apr 30, 2013 7:12 am

Re: ROE File Not Openable

Post by bellarose »

the file name that comes out is just "roe" You have to add the .pdf extension in order to open it.
shaunw
Posts: 7839
Joined: Tue Sep 19, 2006 2:22 pm

Re: ROE File Not Openable

Post by shaunw »

Okay, I will pass this on to the developers to investigate further.
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