State withholdings not calculating on paychecks

General support regarding TimeTrex, such as
configuring policies/taxes or processing payroll.
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audreypom
Posts: 2
Joined: Wed Apr 01, 2015 9:37 am

State withholdings not calculating on paychecks

Post by audreypom »

My problem is that state withholdings are not calculating on my paychecks. I have already verified that the tax item has been assigned for each employee. How do I fix this problem?
shanec
Posts: 417
Joined: Thu Apr 25, 2013 8:22 am

Re: State withholdings not calculating on paychecks

Post by shanec »

In order for us to assist you with your issue please post a copy of an employee's pay stub that is experiencing the problem as well as a screenshot of their Tax tab which can be found by clicking Employee -> Employees.
audreypom
Posts: 2
Joined: Wed Apr 01, 2015 9:37 am

Re: State withholdings not calculating on paychecks

Post by audreypom »

Federal taxes are not calculating on our check stubs. Please tell me what I am doing wrong or is it a problem with the programming.

Audrey Pomier
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shaunw
Posts: 7839
Joined: Tue Sep 19, 2006 2:22 pm

Re: State withholdings not calculating on paychecks

Post by shaunw »

Its likely that the employee hasn't earned enough to have federal tax taken off. You can test by increasing their wage significantly and re-generating their pay stub if you like.
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