You are not authorized to punch in or out from this station

General support regarding TimeTrex, such as
configuring policies/taxes or processing payroll.
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vickih
Posts: 1
Joined: Tue Jun 14, 2016 1:32 pm

You are not authorized to punch in or out from this station

Post by vickih »

We recently switched internet carriers and when that happened no one is able to punch in or out as we were able to before. Even I, as the administrator am unable to punch myself in or out. I can enter in/out punches manually. We all get a message "you are not authorized to punch in or out from this station". We use the web based free edition. Thank you for any help.
shanec
Posts: 417
Joined: Thu Apr 25, 2013 8:22 am

Re: You are not authorized to punch in or out from this stat

Post by shanec »

Is the IP address from your new internet service provider static or dynamic?
msmtmcg
Posts: 2
Joined: Mon Jan 14, 2019 2:31 pm

Re: You are not authorized to punch in or out from this station

Post by msmtmcg »

Did you get this issue fixed?


vickih wrote: Tue Jun 14, 2016 1:39 pm We recently switched internet carriers and when that happened no one is able to punch in or out as we were able to before. Even I, as the administrator am unable to punch myself in or out. I can enter in/out punches manually. We all get a message "you are not authorized to punch in or out from this station". We use the web based free edition. Thank you for any help.
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