Page 1 of 1
Internal server error
Posted: Thu Sep 29, 2016 7:23 am
by macbeth
Help! It's payday and I can't process payroll! I get this error whenever I try to do anything in Timetrex, anytime it says "processing" this pops up. Thanks!
Re: Internal server error
Posted: Thu Sep 29, 2016 8:39 am
by shaunw
Re: Internal server error
Posted: Thu Sep 29, 2016 10:05 am
by macbeth
in the debug section of the ini file there is a line that says "production=TRUE", should that be changed to False?
Re: Internal server error
Posted: Thu Sep 29, 2016 10:15 am
by macbeth
attached is my log file, this is on Windows 10, T/T version 9.1.3-20160812-215412, installed using automated installer,
Re: Internal server error
Posted: Thu Sep 29, 2016 3:28 pm
by shaunw
Unfortunately I didn't see anything helpful in that log, can you send us your Apache error log? Its usually: c:\timetrex\apache2\log\error.log
Re: Internal server error
Posted: Fri Sep 30, 2016 8:19 am
by macbeth
sure:
Re: Internal server error
Posted: Fri Sep 30, 2016 10:42 am
by shaunw
Has anything changed on your server recently? According to that error log it appears as though PHP is crashing and it just started happening yesterday morning.
Re: Internal server error
Posted: Fri Sep 30, 2016 12:56 pm
by macbeth
No, but it did start after rebooting. Could something not have loaded at startup?
Re: Internal server error
Posted: Fri Sep 30, 2016 1:22 pm
by macbeth
Rebooted again and all is well?!?!
Re: Internal server error
Posted: Fri Sep 30, 2016 1:50 pm
by shaunw
Strange, are you aware of any Windows Updates being installed inbetween those reboots?
Re: Internal server error
Posted: Fri Sep 30, 2016 2:29 pm
by macbeth
Yes actually!