Internal server error

General support regarding TimeTrex, such as
configuring policies/taxes or processing payroll.
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macbeth
Posts: 198
Joined: Wed Feb 25, 2009 1:06 pm

Internal server error

Post by macbeth »

Help! It's payday and I can't process payroll! I get this error whenever I try to do anything in Timetrex, anytime it says "processing" this pops up. Thanks!
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shaunw
Posts: 7839
Joined: Tue Sep 19, 2006 2:22 pm

Re: Internal server error

Post by shaunw »

macbeth
Posts: 198
Joined: Wed Feb 25, 2009 1:06 pm

Re: Internal server error

Post by macbeth »

in the debug section of the ini file there is a line that says "production=TRUE", should that be changed to False?
macbeth
Posts: 198
Joined: Wed Feb 25, 2009 1:06 pm

Re: Internal server error

Post by macbeth »

attached is my log file, this is on Windows 10, T/T version 9.1.3-20160812-215412, installed using automated installer,
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timetrex.log
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shaunw
Posts: 7839
Joined: Tue Sep 19, 2006 2:22 pm

Re: Internal server error

Post by shaunw »

Unfortunately I didn't see anything helpful in that log, can you send us your Apache error log? Its usually: c:\timetrex\apache2\log\error.log
macbeth
Posts: 198
Joined: Wed Feb 25, 2009 1:06 pm

Re: Internal server error

Post by macbeth »

sure:
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error.log
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shaunw
Posts: 7839
Joined: Tue Sep 19, 2006 2:22 pm

Re: Internal server error

Post by shaunw »

Has anything changed on your server recently? According to that error log it appears as though PHP is crashing and it just started happening yesterday morning.
macbeth
Posts: 198
Joined: Wed Feb 25, 2009 1:06 pm

Re: Internal server error

Post by macbeth »

No, but it did start after rebooting. Could something not have loaded at startup?
macbeth
Posts: 198
Joined: Wed Feb 25, 2009 1:06 pm

Re: Internal server error

Post by macbeth »

Rebooted again and all is well?!?!
shaunw
Posts: 7839
Joined: Tue Sep 19, 2006 2:22 pm

Re: Internal server error

Post by shaunw »

Strange, are you aware of any Windows Updates being installed inbetween those reboots?
macbeth
Posts: 198
Joined: Wed Feb 25, 2009 1:06 pm

Re: Internal server error

Post by macbeth »

Yes actually! :?:
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