Admin login access denied

General support regarding TimeTrex, such as
configuring policies/taxes or processing payroll.
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raffaao
Posts: 4
Joined: Thu Jul 21, 2016 8:47 am

Admin login access denied

Post by raffaao »

well, my english is too bad, but i try do ask my trubles

after login, my access to Timetrex on cloud hosted is this image:
Attachments
timertrex.png
shaunw
Posts: 7839
Joined: Tue Sep 19, 2006 2:22 pm

Re: Admin login access denied

Post by shaunw »

Your permissions have now been restored.
raffaao
Posts: 4
Joined: Thu Jul 21, 2016 8:47 am

Re: Admin login access denied

Post by raffaao »

Okay, but what do I do to get access again, if all users with admin permissions are in the same way?
:(

To complement, I'll leave one more image:
Attachments
timertrex.png
shaunw
Posts: 7839
Joined: Tue Sep 19, 2006 2:22 pm

Re: Admin login access denied

Post by shaunw »

You can login and assign employees to the necessary permission groups that you wish.
raffaao
Posts: 4
Joined: Thu Jul 21, 2016 8:47 am

Re: Admin login access denied

Post by raffaao »

shaunw wrote:You can login and assign employees to the necessary permission groups that you wish.
I can not make this change because other administrators are having the same problem.
However, in the morning, my administrator login resumed working normally, but I can not change the permissions of other administrators who continue with the same access denied problem:
Attachments
longitu.png
shaunw
Posts: 7839
Joined: Tue Sep 19, 2006 2:22 pm

Re: Admin login access denied

Post by shaunw »

Are you still running into this same issue, or is it resolved now?
raffaao
Posts: 4
Joined: Thu Jul 21, 2016 8:47 am

Re: Admin login access denied

Post by raffaao »

I'm having a new issue caused by the access denied problem :?
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