State Income Tax is Zero

General support regarding TimeTrex, such as
configuring policies/taxes or processing payroll.
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KOC
Posts: 2
Joined: Wed Mar 15, 2017 2:34 pm

State Income Tax is Zero

Post by KOC » Fri Mar 17, 2017 2:35 pm

Initial setup of Timetrex. State income tax only calculates correctly for one employee. All other employees state tax shows zero.

Community version: 10.1.2.
Tax tables date: 20170101.
Tax Engine version: 1.037

shaunw
Posts: 7353
Joined: Tue Sep 19, 2006 2:22 pm

Re: State Income Tax is Zero

Post by shaunw » Fri Mar 17, 2017 3:31 pm

We will need more information to help you, for example:

What state are the employees in?
Screenshots of the working employees pay stub and at least one pay stub that isn't working?
What is the martial status/allowances for both of these employees?

KOC
Posts: 2
Joined: Wed Mar 15, 2017 2:34 pm

Re: State Income Tax is Zero

Post by KOC » Wed Mar 22, 2017 6:47 am

The state is Louisiana. After trying to figure it out we have no employees working now. Exemptions and dependents and status by employee all vary.

shaunw
Posts: 7353
Joined: Tue Sep 19, 2006 2:22 pm

Re: State Income Tax is Zero

Post by shaunw » Wed Mar 22, 2017 7:38 am

Unfortunately without the above requested screenshots, we don't have any information to go on.

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