Post Windows 10 upgrade - "This page cannot be displayed"

General support regarding TimeTrex, such as
configuring policies/taxes or processing payroll.
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natethegreat
Posts: 4
Joined: Thu Sep 22, 2016 10:57 pm

Post Windows 10 upgrade - "This page cannot be displayed"

Post by natethegreat » Tue Dec 27, 2016 5:25 pm

Hello!

I was hoping to get some help. I recently upgraded my desktop from Windows 8 to Windows 10. All was working well before the upgrade but not upon launching the interface I get the follow:

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This page can’t be displayed

•Make sure the web address http://localhost:8085 is correct.
•Look for the page with your search engine.
•Refresh the page in a few minutes.

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I've tried Firewall settings, attempted from multiple browsers (Edge, Firefox, Chrome, Internet Explorer) to no avail. Can someone please help?

Thank you!

shaunw
Posts: 7353
Joined: Tue Sep 19, 2006 2:22 pm

Re: Post Windows 10 upgrade - "This page cannot be displayed

Post by shaunw » Tue Dec 27, 2016 6:32 pm

Try upgrading to the latest version of TimeTrex.

natethegreat
Posts: 4
Joined: Thu Sep 22, 2016 10:57 pm

Re: Post Windows 10 upgrade - "This page cannot be displayed

Post by natethegreat » Tue Dec 27, 2016 8:22 pm

Great - thank you for the response.

This may be a stupid question but it's out of an abundance of caution. I'm using the community edition btw.

How do I receive the latest upgrade without overwriting or potentially losing all of my former data? Is there a folder I could back up prior just in case?

Thank you!

shaunw
Posts: 7353
Joined: Tue Sep 19, 2006 2:22 pm

Re: Post Windows 10 upgrade - "This page cannot be displayed

Post by shaunw » Wed Dec 28, 2016 8:08 am

Make a copy of the existing C:\timetrex\ folder before the upgrade, and be sure to point the upgrade at that same directory (assuming its correct for your system) and it will alert you to the fact that its performing an upgrade and keeping all your data rather than doing a fresh installation.

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