Employee List Disappeared

General support regarding TimeTrex, such as
configuring policies/taxes or processing payroll.
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abottita
Posts: 14
Joined: Tue Dec 23, 2014 11:50 am

Employee List Disappeared

Post by abottita » Thu May 11, 2017 10:09 am

I logged into pull my time sheet report today and check on some employee hire date details and the entirety of my employee list is gone. All of the time sheets are there but when I click on employees there is literally NOTHING there. I'm using the Cloud Based system till I get everything moved to the onsite system. Any suggestions?

alexh
Posts: 8
Joined: Thu Mar 23, 2017 2:12 pm

Re: Employee List Disappeared

Post by alexh » Thu May 11, 2017 10:32 am

It is possible there is a search taking place that is not returning any results which would look like your employees are gone.

When you go to the employee page (Employee -> Employees) click on the search button and then click clear to remove your search options, you can also do the same for advanced search.

abottita
Posts: 14
Joined: Tue Dec 23, 2014 11:50 am

Re: Employee List Disappeared

Post by abottita » Thu May 11, 2017 10:36 am

That was exactly the issue. I cleared the searches and it fixed the issue, even though the searches were already blank. Thank you!

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