TimeTrex Scheduling Issue

General support regarding TimeTrex, such as
configuring policies/taxes or processing payroll.
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JM37
Posts: 2
Joined: Wed Jul 19, 2017 10:29 am

TimeTrex Scheduling Issue

Post by JM37 »

Hello everyone,

I'm using TimeTrex Community Edition, and when my managers are making schedules for employees after they save changes some schedules are getting changed automatically and I can't for the life of me find out why. Someone who' scheduled 9-5pm for example, after the schedule is changed it defaults to like a 1:30-10:30.

Has anyone else ever encountered this type of problem before? Any help or insight would be greatly appreciated.
shaunw
Posts: 7839
Joined: Tue Sep 19, 2006 2:22 pm

Re: TimeTrex Scheduling Issue

Post by shaunw »

Can you please post screenshots showing the schedule before and after the change?
JM37
Posts: 2
Joined: Wed Jul 19, 2017 10:29 am

Re: TimeTrex Scheduling Issue

Post by JM37 »

I may be able to. But it's literally just as simple as

Before:
Jon Doe Monday
9am - 5pm

After:
Jone Doe Monday
1:30pm - 10:30pm

No errors pop up, it just changes times on us. It's the strangest thing ever.
shaunw
Posts: 7839
Joined: Tue Sep 19, 2006 2:22 pm

Re: TimeTrex Scheduling Issue

Post by shaunw »

Full uncropped screenshots showing each step of the process will help greatly.
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