error then entering a Manual Break/Lunch Punch

General support regarding TimeTrex, such as
configuring policies/taxes or processing payroll.
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redraz
Posts: 2
Joined: Wed Sep 06, 2017 2:46 pm

error then entering a Manual Break/Lunch Punch

Post by redraz »

hi,

may be i miss something. I'm manually adding a break(or lunch - same behavior) and although i'm adding a punch in and a punch out, i get M4 - missing break in/out punch exception.

i've attached some screenshots, with the timesheet and break in & out values.

can you tell me if i'm incorrectly using the app or if it's a config issue? i doubt it is a bug :)

thanks
Attachments
break-out.png
break-out.png (21.57 KiB) Viewed 2592 times
break-in.png
break-in.png (21.47 KiB) Viewed 2592 times
timesheet.png
timesheet.png (61.13 KiB) Viewed 2592 times
shaunw
Posts: 7839
Joined: Tue Sep 19, 2006 2:22 pm

Re: error then entering a Manual Break/Lunch Punch

Post by shaunw »

Your break punches are not correctly paired, please see the following URL for more information:
https://help.timetrex.com/v10.0/communi ... ndance.htm
redraz
Posts: 2
Joined: Wed Sep 06, 2017 2:46 pm

Re: error then entering a Manual Break/Lunch Punch

Post by redraz »

got it! working now!

thanks a lot!
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