Scheduled Shifts on one day were pushed back 1 hour

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webmaster
Posts: 28
Joined: Tue Dec 16, 2014 12:38 pm

Scheduled Shifts on one day were pushed back 1 hour

Post by webmaster » Fri Dec 22, 2017 10:23 am

OK , this sounds kinda crazy and it happened once before and so I fixed it and ignored it, but now it has happened again so I need to address it.

We are using TT Community version 11.0.2 automatically installed on a windows server in the USA - ohio.

At some time either the night before, or the early morning of, all the shifts of one day were shifted later one hour. I can manually change them back to the correct time. Some of the shifts are reoccurring, some were not.

Any ideas?

shaunw
Posts: 7483
Joined: Tue Sep 19, 2006 2:22 pm

Re: Scheduled Shifts on one day were pushed back 1 hour

Post by shaunw » Fri Dec 22, 2017 3:51 pm

Under Employees -> Preferences, are all of your employees set to the same timezone? Is that the same timezone that is set on your server?

I assume you aren't able to replicate the problem at all, correct?

webmaster
Posts: 28
Joined: Tue Dec 16, 2014 12:38 pm

Re: Scheduled Shifts on one day were pushed back 1 hour

Post by webmaster » Mon May 14, 2018 3:05 pm

sorry i just saw this reply. All the employees are sent to the same time zone, which is the same as the server. Correct, I cannot replicate the problem. It has not happened again since this original post though.

mikeb
Posts: 545
Joined: Thu Jul 27, 2006 11:58 am

Re: Scheduled Shifts on one day were pushed back 1 hour

Post by mikeb » Mon May 14, 2018 4:12 pm

In the timetrex.ini.php file, there is a "system_timezone" setting, make sure it is specified and matches the server timezone.
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