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Scheduled Shifts on one day were pushed back 1 hour

Posted: Fri Dec 22, 2017 10:23 am
by webmaster
OK , this sounds kinda crazy and it happened once before and so I fixed it and ignored it, but now it has happened again so I need to address it.

We are using TT Community version 11.0.2 automatically installed on a windows server in the USA - ohio.

At some time either the night before, or the early morning of, all the shifts of one day were shifted later one hour. I can manually change them back to the correct time. Some of the shifts are reoccurring, some were not.

Any ideas?

Re: Scheduled Shifts on one day were pushed back 1 hour

Posted: Fri Dec 22, 2017 3:51 pm
by shaunw
Under Employees -> Preferences, are all of your employees set to the same timezone? Is that the same timezone that is set on your server?

I assume you aren't able to replicate the problem at all, correct?

Re: Scheduled Shifts on one day were pushed back 1 hour

Posted: Mon May 14, 2018 3:05 pm
by webmaster
sorry i just saw this reply. All the employees are sent to the same time zone, which is the same as the server. Correct, I cannot replicate the problem. It has not happened again since this original post though.

Re: Scheduled Shifts on one day were pushed back 1 hour

Posted: Mon May 14, 2018 4:12 pm
by mikeb
In the timetrex.ini.php file, there is a "system_timezone" setting, make sure it is specified and matches the server timezone.