Email invalid - domain resolves internally

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sundevil71
Posts: 1
Joined: Tue Jan 16, 2018 3:22 pm

Email invalid - domain resolves internally

Post by sundevil71 » Tue Jan 16, 2018 3:30 pm

I'm having the issue where the invalid email address is not letting me save the Employee details. I would leave it off - but I am specifically setting up notifications to users of their time sheet exceptions.
What type of response is TT looking for when it tries to resolve the address? Thanks for any help you can provide.

Here is the output of nslookup on my email domain:

PS C:\Users\Administrator.DUDLEYVENTURES> nslookup dudleyventures.com
Server: dudleydc3.dudleyventures.local
Address: 10.0.0.3

Name: dudleyventures.com
Address: 50.87.249.159

PS C:\Users\Administrator.DUDLEYVENTURES> nslookup -querytype=mx dudleyventures.com
Server: dudleydc3.dudleyventures.local
Address: 10.0.0.3

dudleyventures.com
primary name server = dudleydc3.dudleyventures.local
responsible mail addr = hostmaster.dudleyventures.local
serial = 30
refresh = 900 (15 mins)
retry = 600 (10 mins)
expire = 86400 (1 day)
default TTL = 3600 (1 hour)
PS C:\Users\Administrator.DUDLEYVENTURES>

shaunw
Posts: 7483
Joined: Tue Sep 19, 2006 2:22 pm

Re: Email invalid - domain resolves internally

Post by shaunw » Tue Jan 16, 2018 4:59 pm

TimeTrex needs to see an MX record for the email domain.

This link should help you to use nslookup to diagnose that:
https://technet.microsoft.com/en-us/lib ... g.65).aspx

FunkyBlue
Posts: 1
Joined: Wed May 02, 2018 5:59 am

Re: Email invalid - domain resolves internally

Post by FunkyBlue » Wed May 02, 2018 6:00 am

And how would one do this with an Ubuntu installation? We have a .us domain and isn't recognized as valid.

mikeb
Posts: 491
Joined: Thu Jul 27, 2006 11:58 am

Re: Email invalid - domain resolves internally

Post by mikeb » Wed May 02, 2018 9:52 am

FunkyBlue wrote:
Wed May 02, 2018 6:00 am
And how would one do this with an Ubuntu installation? We have a .us domain and isn't recognized as valid.
The TLD (.us) itself has no bearing on this, its simply a matter of having proper DNS records required for email to be delivered. Even if TimeTrex allowed the email address to be entered, it could never send an email to it, therefore it would be useless and if you ever forgot your password you would not be able to recover it.

A tool such as this may also be helpful, but it only works for public DNS servers of course.
https://mxtoolbox.com/
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