Down for maintenance

General support regarding TimeTrex, such as
configuring policies/taxes or processing payroll.
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malkav60
Posts: 1
Joined: Mon Jan 29, 2018 8:26 pm

Down for maintenance

Post by malkav60 »

For about a year, I have been using the Timetrex Community onsite edition. Starting yesterday, when I log in, I get a warning saying that it is down for maintenance. I am using version 10.1.0-20170129-214057.

I'm afraid to uninstall and reinstall, because I do not want to lose payroll data.

Please help!
shaunw
Posts: 7839
Joined: Tue Sep 19, 2006 2:22 pm

Re: Down for maintenance

Post by shaunw »

That version of TimeTrex is too old and not supported anymore.

We highly recommend that you try upgrading, but do not uninstall first! Simply install the latest version over top of your existing version to perform an upgrade. Of course you should always have a full backup of all your data prior to performing any upgrade just in case.
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