LDAP failure

General support regarding TimeTrex, such as
configuring policies/taxes or processing payroll.
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Posts: 1
Joined: Thu May 03, 2018 8:09 am

LDAP failure

Post by wdidom » Thu May 03, 2018 8:13 am

We currently use the on-prem community edition to track time for our student workers, but wanted to take a look at the cloud hosted version.

I have registered and am able to log in with the initial administrator, but I'm not able to get LDAP working. We use Let's Encrypt certificates on our external-facing read-only domain controllers, and use other services such as Rave, ILLiad, Galaxy Digital, and Slate CRM with this set up, so we have it working for other services.

I don't see an area where I can view the LDAP log to see what the issue is, but I'm wondering if TimeTrex doesn't support the Let's Encrypt certificate authority?

Posts: 545
Joined: Thu Jul 27, 2006 11:58 am

Re: LDAP failure

Post by mikeb » Thu May 03, 2018 2:04 pm

The SSL certificate shouldn't have anything to do with, however if you are using LDAP with SSL, the LDAP server domain needs to be prefixed with "ldaps://"
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