Unable to import ANY data

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RevDarkman
Posts: 6
Joined: Thu Nov 12, 2015 8:48 am

Unable to import ANY data

Post by RevDarkman » Fri May 18, 2018 2:09 am

Hi all

Just install 11.2.2 on Ubuntu with PHP 7 and apache 2 with postgres.

Install works fine, adding data manually works fine, everything in the interface works as it should but none of the importing works, stop saying ERROR: Unable to upload file."

This happens at stage 2 of the import, upon clicking next after selecting the file.

mikeb
Posts: 534
Joined: Thu Jul 27, 2006 11:58 am

Re: Unable to import ANY data

Post by mikeb » Fri May 18, 2018 9:05 am

Likely a permissions issue, you will need to enable debug logging and attach the log here. For instructions on doing that please see: viewtopic.php?f=6&t=89
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RevDarkman
Posts: 6
Joined: Thu Nov 12, 2015 8:48 am

Re: Unable to import ANY data

Post by RevDarkman » Mon May 21, 2018 1:51 am

I have enabled debug but am getting no logs. /var/log/timetrex is empty... I'll keep at it!

Manually entering data works just fine...

RevDarkman
Posts: 6
Joined: Thu Nov 12, 2015 8:48 am

Re: Unable to import ANY data

Post by RevDarkman » Mon May 21, 2018 2:21 am

Code: Select all

Cannot serve directory /usr/share/timetrex/html/interface/install/: No matching DirectoryIndex (index.html,index.cgi,index.pl,index.php,index.xhtml,index.htm) found, and server-generated directory index forbidden by Options directive
Here's the only error I have found so far..

RevDarkman
Posts: 6
Joined: Thu Nov 12, 2015 8:48 am

Re: Unable to import ANY data

Post by RevDarkman » Mon May 21, 2018 7:32 am

Fixed by changing the permissions of:

/var/lib/timetrex
/var/cache/timetrex


to 775

mikeb
Posts: 534
Joined: Thu Jul 27, 2006 11:58 am

Re: Unable to import ANY data

Post by mikeb » Tue May 22, 2018 4:56 pm

During the installation process System Requirements check it should check and notify you have any permission problems.
TimeTrex Community Edition is developed and supported by volunteers.
Help motivate us to continue by showing your appreciation!

RevDarkman
Posts: 6
Joined: Thu Nov 12, 2015 8:48 am

Re: Unable to import ANY data

Post by RevDarkman » Fri May 25, 2018 5:16 am

Well it didn't for some reason, but all ok now and testing continues!

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