Schedule error when selecting date range

General support regarding TimeTrex, such as
configuring policies/taxes or processing payroll.
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tadd
Posts: 12
Joined: Wed Mar 21, 2018 7:24 am

Schedule error when selecting date range

Post by tadd » Thu Jul 12, 2018 5:39 am

I get
TypeError: this.parserDatesRange is not a function
when trying to select a date range when setting up a new schedule using date range.

Any ideas.
Using Timetrex version 11.2.4 community edition on Linux.

shanec
Posts: 389
Joined: Thu Apr 25, 2013 8:22 am

Re: Schedule error when selecting date range

Post by shanec » Fri Jul 13, 2018 3:39 pm

Please post an uncropped screenshot of the error message that you are receiving.

tadd
Posts: 12
Joined: Wed Mar 21, 2018 7:24 am

Re: Schedule error when selecting date range

Post by tadd » Sat Jul 14, 2018 1:42 pm

I do not get an error message. The schedule simply does not apply.

I then get the Debug with sample message attached
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tadd
Posts: 12
Joined: Wed Mar 21, 2018 7:24 am

Re: Schedule error when selecting date range

Post by tadd » Sat Jul 14, 2018 2:28 pm

Another transcript of error
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mikeb
Posts: 435
Joined: Thu Jul 27, 2006 11:58 am

Re: Schedule error when selecting date range

Post by mikeb » Mon Jul 16, 2018 8:30 am

Are you able to replicate the issue at will? If so, please provide detailed steps so we can replicate it on our end.

tadd
Posts: 12
Joined: Wed Mar 21, 2018 7:24 am

Re: Schedule error when selecting date range

Post by tadd » Mon Jul 16, 2018 8:55 am

Yes this happens all the time.

process:
Log in as admin - Click on attendance - Schedule- new -schedule window opens -click on date calendar -select range tab and select date range pick any 2 or more free dates. The moment you get out of the range tab the processing view pops up and I receive debug emails. before I even attempt to save the new schedule. When I click on Save the web-page becomes unresponsive.

I get the same error when I follow the same process for Scheduled Shifts.

mikeb
Posts: 435
Joined: Thu Jul 27, 2006 11:58 am

Re: Schedule error when selecting date range

Post by mikeb » Mon Jul 16, 2018 9:01 am

Unfortunately I'm not able to replicate the issue. Could you please try to replicate it on our public demo located here?
https://demo.timetrex.com/

Username: demoadmin1
Password: demo

tadd
Posts: 12
Joined: Wed Mar 21, 2018 7:24 am

Re: Schedule error when selecting date range

Post by tadd » Mon Jul 16, 2018 9:21 am

Feature is working correctly on the demo

mikeb
Posts: 435
Joined: Thu Jul 27, 2006 11:58 am

Re: Schedule error when selecting date range

Post by mikeb » Mon Jul 16, 2018 9:25 am

I'm not aware of any changes since v11.2.4 that would make a difference in this case...

Have you made any modifications to TimeTrex's source code on your end?

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