No earnings, employee may not have any hours for this pay period

General support regarding TimeTrex, such as
configuring policies/taxes or processing payroll.
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arigolan
Posts: 1
Joined: Thu Dec 20, 2018 1:33 am

No earnings, employee may not have any hours for this pay period

Post by arigolan » Thu Dec 20, 2018 2:05 am

I am having a similar issue where all the entries are showing in Time Sheets, but when I try to process payroll or generate a Pay Stub, I get a failure error "No earnings, employee may not have any hours for this pay period, or their wage may not be set.

I have gone into the employee set up, and tried to enable Payment Methods, but as soon as I click the save icon, it reverts back to status: Disabled.

mikeb
Posts: 435
Joined: Thu Jul 27, 2006 11:58 am

Re: No earnings, employee may not have any hours for this pay period

Post by mikeb » Thu Dec 20, 2018 9:34 am

As far as TimeTrex is concerned, the employee doesn't have any earnings. If you go to the employees timesheet, then click the "Show Wages" icon to the right of the Date field, you should see wages appear on the timesheet. If there aren't any wages, then there is nothing to pay the employees of course.

If you aren't seeing any wages, try clicking the "Recalculate TimeSheet" icon first to see if any appear, if that doesn't work, then your policies aren't setup correct to pay the employees. The first place to start checking is likely ensure the employee has wage entries in their profile for the "Default" wage group.

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