Department Transfer Deducts 1 minute Issue

General support regarding TimeTrex, such as
configuring policies/taxes or processing payroll.
Post Reply
needanid
Posts: 2
Joined: Wed Jan 16, 2019 9:36 am

Department Transfer Deducts 1 minute Issue

Post by needanid »

Hello,

We use bar-code cards at stations to transfer between departments. The employee scans the department card first, then their employee card. Works great, however when they punch in to a department, we lose a minute between transfers. I am sure this is an issue with rounding, but we have not been able to correct this. Any suggestions? See example below.

Thank you

In 12:00 PM
Out 12:15 PM Department Transfer - Department Card Used
In 12:15 PM Department Transfer - (Minute deducted between both scans)
Out 4:00 pm

Total Hours 3:59
mikeb
Posts: 709
Joined: Thu Jul 27, 2006 11:58 am

Re: Department Transfer Deducts 1 minute Issue

Post by mikeb »

Employees should be performing a "Transfer" punch when moving between departments which avoids any lost time between punches. TimeTrex has several features built-in to make this process easier or even fully automated for the employee as well.

Please see our Administrator Guide for more information: https://help.timetrex.com/v11.0/communi ... t=transfer
TimeTrex Community Edition is developed and supported by volunteers.
Help motivate us to continue by showing your appreciation!
needanid
Posts: 2
Joined: Wed Jan 16, 2019 9:36 am

Re: Department Transfer Deducts 1 minute Issue

Post by needanid »

Thank you very much for your suggestion.

However, our employees do not have access to timetrex and are not able to perform or select a transfer because they are using a station that only scans and reports their punches only. I believe what I am looking for is to have the system automatize the transfers. Where can I find more information for this process?

Thank you for your help

Andy O.
mikeb
Posts: 709
Joined: Thu Jul 27, 2006 11:58 am

Re: Department Transfer Deducts 1 minute Issue

Post by mikeb »

If your employees aren't using TimeTrex directly, I'm not sure there is much we can do to help you.
TimeTrex Community Edition is developed and supported by volunteers.
Help motivate us to continue by showing your appreciation!
Post Reply