Stat holiday in system but not paying out

General support regarding TimeTrex, such as
configuring policies/taxes or processing payroll.
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DinaMacD
Posts: 18
Joined: Mon Jan 21, 2019 1:45 pm

Stat holiday in system but not paying out

Post by DinaMacD »

Heritage day is listed as a stat holiday but is not paying out for this pay period...in the middle of payroll of course! :?
mikeb
Posts: 709
Joined: Thu Jul 27, 2006 11:58 am

Re: Stat holiday in system but not paying out

Post by mikeb »

Can you please send a screenshot of a timesheet where its incorrect, as well as screenshot of each tab of Holiday Policy that is assigned to that employee.
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DinaMacD
Posts: 18
Joined: Mon Jan 21, 2019 1:45 pm

Re: Stat holiday in system but not paying out

Post by DinaMacD »

sorry but you are going to have to help me out a bit....got the screen shot but attach how and where?
mikeb
Posts: 709
Joined: Thu Jul 27, 2006 11:58 am

Re: Stat holiday in system but not paying out

Post by mikeb »

You can attach to your post on these forums, with the "Attachment" tab below the Submit button.
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DinaMacD
Posts: 18
Joined: Mon Jan 21, 2019 1:45 pm

Re: Stat holiday in system but not paying out

Post by DinaMacD »

TimeTrex Workforce Management - Internet Explorer 03_01_2019 10_30_10 AM.png
TimeTrex Workforce Management - Internet Explorer 03_01_2019 10_30_10 AM.png (121.34 KiB) Viewed 7397 times
DinaMacD
Posts: 18
Joined: Mon Jan 21, 2019 1:45 pm

Re: Stat holiday in system but not paying out

Post by DinaMacD »

TimeTrex Workforce Management - Internet Explorer 03_01_2019 10_33_07 AM.png
TimeTrex Workforce Management - Internet Explorer 03_01_2019 10_33_07 AM.png (83.43 KiB) Viewed 7397 times
TimeTrex Workforce Management - Internet Explorer 03_01_2019 10_33_07 AM.png
TimeTrex Workforce Management - Internet Explorer 03_01_2019 10_33_07 AM.png (83.43 KiB) Viewed 7397 times
TimeTrex Workforce Management - Internet Explorer 03_01_2019 10_48_02 AM.png
TimeTrex Workforce Management - Internet Explorer 03_01_2019 10_48_02 AM.png (86.82 KiB) Viewed 7397 times
Attachments
TimeTrex Workforce Management - Internet Explorer 03_01_2019 10_49_49 AM.png
TimeTrex Workforce Management - Internet Explorer 03_01_2019 10_49_49 AM.png (87.2 KiB) Viewed 7397 times
DinaMacD
Posts: 18
Joined: Mon Jan 21, 2019 1:45 pm

Re: Stat holiday in system but not paying out

Post by DinaMacD »

Heritage day is set as a recurring holiday but in the last screen shot it isn't listed between Jan 1 and Good Friday??
DinaMacD
Posts: 18
Joined: Mon Jan 21, 2019 1:45 pm

Re: Stat holiday in system but not paying out

Post by DinaMacD »

TimeTrex Workforce Management - Internet Explorer 03_01_2019 10_49_49 AM.png
TimeTrex Workforce Management - Internet Explorer 03_01_2019 10_49_49 AM.png (87.2 KiB) Viewed 7394 times
DinaMacD
Posts: 18
Joined: Mon Jan 21, 2019 1:45 pm

Re: Stat holiday in system but not paying out

Post by DinaMacD »

There were only 5 stat holidays selected under holiday policy stats so I selected moved and saved heritage day but now how do I recalculate payroll
DinaMacD
Posts: 18
Joined: Mon Jan 21, 2019 1:45 pm

Re: Stat holiday in system but not paying out

Post by DinaMacD »

I recalculated their timesheets to no avail...can I process payroll as is and amend on next payroll...they are waiting on paychecks :(
mikeb
Posts: 709
Joined: Thu Jul 27, 2006 11:58 am

Re: Stat holiday in system but not paying out

Post by mikeb »

If Heritage Day was not assigned as a recurring holiday to the holiday policy, once its added, it will only affect next year. To add it retroactively you must edit the Holiday Policy, click the "Holidays" tab, and manually add it to that list as well. That should cause the timesheets to automatically be calculated, but you can manually calculate them if you want as well.
TimeTrex Community Edition is developed and supported by volunteers.
Help motivate us to continue by showing your appreciation!
DinaMacD
Posts: 18
Joined: Mon Jan 21, 2019 1:45 pm

Re: Stat holiday in system but not paying out

Post by DinaMacD »

it is added under the holidays tab and is now showing up on the timesheet as a stat but it is not recalculating the timesheets to lpay for the stat holiday....I am brand new at this as my former partner left and I am now doing payroll myself...how do I manually calculate the timesheets?
mikeb
Posts: 709
Joined: Thu Jul 27, 2006 11:58 am

Re: Stat holiday in system but not paying out

Post by mikeb »

If you go to the employees timesheet on the stat holiday, click the "Recalculate TimeSheet" icon at the top right.
TimeTrex Community Edition is developed and supported by volunteers.
Help motivate us to continue by showing your appreciation!
DinaMacD
Posts: 18
Joined: Mon Jan 21, 2019 1:45 pm

Re: Stat holiday in system but not paying out

Post by DinaMacD »

Ha! Got it....whoop, whoop...and now I am much more familiar with timetrex :)
mikeb
Posts: 709
Joined: Thu Jul 27, 2006 11:58 am

Re: Stat holiday in system but not paying out

Post by mikeb »

Great to hear! If you are happy with the free TimeTrex Community Edition, please show your appreciation by leaving a review at one of the review sites such as the one below. This helps motivate the team of volunteers to continue improving it!
https://www.capterra.com/p/67868/TimeTrex/
TimeTrex Community Edition is developed and supported by volunteers.
Help motivate us to continue by showing your appreciation!
DinaMacD
Posts: 18
Joined: Mon Jan 21, 2019 1:45 pm

Re: Stat holiday in system but not paying out

Post by DinaMacD »

Timesheets are all correct so now how do I print the adjusted paystub?
mikeb
Posts: 709
Joined: Thu Jul 27, 2006 11:58 am

Re: Stat holiday in system but not paying out

Post by mikeb »

To process payroll and generate pay stubs based on updated TimeSheet information, you can go to Payroll -> Process Payroll and follow the on-screen instructions.
TimeTrex Community Edition is developed and supported by volunteers.
Help motivate us to continue by showing your appreciation!
DinaMacD
Posts: 18
Joined: Mon Jan 21, 2019 1:45 pm

Re: Stat holiday in system but not paying out

Post by DinaMacD »

processed payroll that is set to post adjustment instead of closed...generate paystub..failed/emoloyee has normal (in cycle) pay stub for this period...view paystub and not adjusted reflecting post adjustment for missed stat holiday but timesheet is correct....should I change normal (in cycle) to Bonus/correction (out of cycle)? what am I Missing :Z
mikeb
Posts: 709
Joined: Thu Jul 27, 2006 11:58 am

Re: Stat holiday in system but not paying out

Post by mikeb »

Unfortunately its not clear what state your system is currently in and what you are trying to accomplish. We would need more details to assist you further, or you may want to consider purchasing an extended support package so you can talk to one of our support staff who can walk you through what you need.
TimeTrex Community Edition is developed and supported by volunteers.
Help motivate us to continue by showing your appreciation!
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