Accruals -Calender Based stopped working

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djacobson
Posts: 3
Joined: Mon Jun 06, 2016 8:10 am

Accruals -Calender Based stopped working

Post by djacobson » Wed Jun 08, 2016 4:23 pm

My last 5 new hires over the last three months stopped applying the Calendar Based Accrual Policy at a Each Pay period Frequency. All other employees prior to that are receiving their accruals properly.

Any ideas????

I have attached Accrual policy.

Djacobson
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PTO Accrual.docx
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shanec
Posts: 382
Joined: Thu Apr 25, 2013 8:22 am

Re: Accruals -Calender Based stopped working

Post by shanec » Thu Jun 09, 2016 1:51 pm

Make sure that your Accrual Policy is associated with a Policy Group which can be found by clicking Policy -> Policy Groups.

For more information please see the Policy Groups section of the TimeTrex Administrator Guide:
http://help.timetrex.com/wiki/index.php ... icy_Groups

djacobson
Posts: 3
Joined: Mon Jun 06, 2016 8:10 am

Re: Accruals -Calender Based stopped working

Post by djacobson » Thu Jun 09, 2016 8:51 pm

I checked policy group and all employees are accounted for and the accrual policy is there. It lets me use the policy to award and deduct, its just the automatic frequency for Calendar based that stopped working for new hires.

shanec
Posts: 382
Joined: Thu Apr 25, 2013 8:22 am

Re: Accruals -Calender Based stopped working

Post by shanec » Tue Jun 14, 2016 11:36 am

In order for us to assist you further please post screenshots of your Accrual Policy's Accrual Policy tab and Length Of Service Milestones tab.

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