Error when opening a message request

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anton23
Posts: 2
Joined: Sun Jul 02, 2017 3:53 am

Error when opening a message request

Post by anton23 » Mon Jul 03, 2017 9:52 pm

Good day everyone

I'm running Timetrex Community 10.6.2 under Ubuntu 14.04. My problem is when I double click the message requested from my staff, it says that RECORD DOES NOT EXIST but it is seen in dashboard and the request is mark as pending.
message error1.JPG
message error1.JPG (76.36 KiB) Viewed 1246 times
message error2.JPG
message error2.JPG (56.69 KiB) Viewed 1246 times
Hope someone can help me with this.

Cheers!

shaunw
Posts: 7483
Joined: Tue Sep 19, 2006 2:22 pm

Re: Error when opening a message request

Post by shaunw » Tue Jul 04, 2017 8:01 am

Try going to MyAccount -> Request Authorization, do you see the corresponding request there and can you view it?

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