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Error when opening a message request

Posted: Mon Jul 03, 2017 9:52 pm
by anton23
Good day everyone

I'm running Timetrex Community 10.6.2 under Ubuntu 14.04. My problem is when I double click the message requested from my staff, it says that RECORD DOES NOT EXIST but it is seen in dashboard and the request is mark as pending.
message error1.JPG
message error1.JPG (76.36 KiB) Viewed 5013 times
message error2.JPG
message error2.JPG (56.69 KiB) Viewed 5013 times
Hope someone can help me with this.

Cheers!

Re: Error when opening a message request

Posted: Tue Jul 04, 2017 8:01 am
by shaunw
Try going to MyAccount -> Request Authorization, do you see the corresponding request there and can you view it?