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Wrong hours
Posted: Wed Mar 31, 2021 7:44 pm
by alwclayems
I'm brand new to the timetrex software. When playing around with the scheduling, I don't get the correct hours. For example a shift from 7AM to 7AM should be 24 hours but is displayed at 23 hours. Any ideas or help would be appreciated.
Re: Wrong hours
Posted: Thu Apr 01, 2021 9:23 am
by shaunw
Likely a Meal or Break policy is being applied from either the Policy Group assigned to the employee or a Schedule Policy assigned to the specific schedule shift itself that is causing 1hr to be deducted from the day.
Re: Wrong hours
Posted: Thu Apr 01, 2021 2:56 pm
by alwclayems
It was a meal policy assigned to my policy group. Appreciate the help.