Unable to Delete Paystub

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kjfejda
Posts: 4
Joined: Sun Aug 15, 2021 6:14 pm

Unable to Delete Paystub

Post by kjfejda »

Hi,

I am having the same issue with this post where I am trying out TimeTrex and created/processed a paystub but now cannot delete it. I have changed the Pay Period status to Post Adjustment. Upon going to Payroll > Pay Stubs, I see that the Paystub status is OPEN. However upon trying to delete it, the system says "This paystub cannot be deleted as it has paid transactions".

Please advise, thanks!
shaunw
Posts: 7839
Joined: Tue Sep 19, 2006 2:22 pm

Re: Unable to Delete Paystub

Post by shaunw »

You will also need to go to Payroll -> Pay Stub Transactions and edit each transaction associated with the pay stub in question to change the Status to "Stop Payment". Only then can you delete the pay stubs.

This is of course a safety mechanism to ensure you don't accidently delete a pay stub in which you have told TimeTrex has already been paid and needs to be linked to each payment (transaction) for accounting/auditing purposes. Its extremely rare that this would ever need to be performed under normal circumstances.
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