Email notification

Use this forum to discuss desired new features for TimeTrex
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Diggy
Posts: 53
Joined: Wed Aug 16, 2006 10:40 am

Email notification

Post by Diggy »

It would be very useful if Timetrex would email punch in and punch out reminders to employees after a specified period of time (say, if the workday starts at 8:00 AM, a punch in reminder would be sent at 9:00 AM, etc.). Of course, no reminder would be sent if an employee has scheduled vacation time. Perhaps no reminder would be sent if an employee hasn't punched in for two days, to take sick time into account.

Diggy
mikeb
Posts: 709
Joined: Thu Jul 27, 2006 11:58 am

Re: Email notification

Post by mikeb »

Diggy wrote:It would be very useful if Timetrex would email punch in and punch out reminders to employees after a specified period of time (say, if the workday starts at 8:00 AM, a punch in reminder would be sent at 9:00 AM, etc.). Of course, no reminder would be sent if an employee has scheduled vacation time. Perhaps no reminder would be sent if an employee hasn't punched in for two days, to take sick time into account.

Diggy
The best way to handle this is probably to implement an email notification system based on exception policies. We've had requests to email supervisors when employees under them have triggered exceptions as well, so this method would probably hit two birds with one stone. Not to mention you could then notify staff of any other exception such as neglecting to punch in/out for lunch.

This is of course a reactive notification system and what we notice sometimes is staff will then rely on these emails to punch in, and thus be "late" every day. Customers whose staff are forgetting to punch in we usually recommend they purchase an iButton system that they can place near the door that employees use. This alone reduces the forgetfulness of employees almost completely.

Thanks for the request, we'll add it to the list.
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Diggy
Posts: 53
Joined: Wed Aug 16, 2006 10:40 am

Post by Diggy »

Ah, I certainly like the idea of an employee's supervisor being notified. In fact, hearing about a forgetten punch in or punch out from a supervisor probably a better way to correct "forgetfulness" (other than a LART, of course :-) ). Hope you'll consider adding this feature.
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