sending automatic email by exception

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marcosnery
Posts: 9
Joined: Mon Feb 02, 2015 1:11 pm

sending automatic email by exception

Post by marcosnery » Mon Feb 02, 2015 1:19 pm

Hello,

There is something in TimeTrex to send an email to the administrator when the employee arrive late? 8)

shanec
Posts: 382
Joined: Thu Apr 25, 2013 8:22 am

Re: sending automatic email by exception

Post by shanec » Tue Feb 03, 2015 8:30 am

Exception Notifications can be emailed when Exceptions including In Lates are triggered.

Please see the Exception Policies section of the TimeTrex Administrator Guide for more information:
http://help.timetrex.com/TimeTrex_Admin ... on_Policie

Please see the Hierarchy section of the TimeTrex Administrator Guide for more information:
http://help.timetrex.com/TimeTrex_Admin ... #Hierarchy

marcosnery
Posts: 9
Joined: Mon Feb 02, 2015 1:11 pm

Re: sending automatic email by exception

Post by marcosnery » Wed Feb 04, 2015 12:38 pm

shanec wrote:Exception Notifications can be emailed when Exceptions including In Lates are triggered.

Please see the Exception Policies section of the TimeTrex Administrator Guide for more information:
http://help.timetrex.com/TimeTrex_Admin ... on_Policie

Please see the Hierarchy section of the TimeTrex Administrator Guide for more information:
http://help.timetrex.com/TimeTrex_Admin ... #Hierarchy
in timetrex, the notifications are activated but I don't receive any email at timetrex. I need to configure some function in php.ini or a sendmail?

thanks.

shanec
Posts: 382
Joined: Thu Apr 25, 2013 8:22 am

Re: sending automatic email by exception

Post by shanec » Thu Feb 05, 2015 1:09 pm

Unfortunately I don't quite understand your last post that "the notifications are activated" so please check your Preferences by clicking MyAccount -> Preferences to make sure that the Exceptions check box under Email Notifications is checked. If a change is made click the Save icon to save that change.

For more information please see the Preferences section of the TimeTrex Administrator Guide:
http://help.timetrex.com/TimeTrex_Admin ... references

marcosnery
Posts: 9
Joined: Mon Feb 02, 2015 1:11 pm

Re: sending automatic email by exception

Post by marcosnery » Mon Feb 09, 2015 9:47 am

shanec wrote:Unfortunately I don't quite understand your last post that "the notifications are activated" so please check your Preferences by clicking MyAccount -> Preferences to make sure that the Exceptions check box under Email Notifications is checked. If a change is made click the Save icon to save that change.

For more information please see the Preferences section of the TimeTrex Administrator Guide:
http://help.timetrex.com/TimeTrex_Admin ... references
thanks for the help, I've set the timetrex.php.ini and it worked. ;)

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