just a question about interop with a phone system

Discussion for TimeTrex open source community developers.
Locked
rtoomer
Posts: 1
Joined: Tue Aug 28, 2007 9:14 am

just a question about interop with a phone system

Post by rtoomer »

currently my company uses your software for shift management and time keeping, and IT ROCKS. keep up the amazing work.

i have been asked to findout how hard it would be to integrate with our phone system login so that when agents log into they're phone they are punched in. (perferably) i am curious as to if there are any API models for this already and if its even possible befor i start going any further on this.

any feedback would be much appreciated.

Cheers
Ryan Toomer
shaunw
Posts: 7839
Joined: Tue Sep 19, 2006 2:22 pm

Post by shaunw »

Yes, this is definitely possible from the TimeTrex end, but it really depends on what type of phone system you are using?
Locked