Hi there,
Running v. 5.1.0 of the Standard Edition of Timetrex. I can't figure out why Stats on the schedule aren't appearing on the users timesheets as the other stats are. The Christmas one works for some users, the New Years one appears to work fine for all. I tried deleteing the Stat from a users schedule then added it back, but it didn't make any difference. Is there something I'm missing?
Thanks,
Lindsay
Stat Holiday on Schedule but not on Timesheet
Re: Stat Holiday on Schedule but not on Timesheet
The scheduled shifts on the stat holidays are marked as absence and have an absence policy assigned to them?
Re: Stat Holiday on Schedule but not on Timesheet
Yes, 8 hr shifts with BC-Statutory Holiday assigned.
The one thing that I did do today, not sure why this would impact this, was to assign certain employees to either the Hourly or Salary Policy group (my payroll admin hadn't done this yet, this is our very first pay period in the system). I then recalculated their timesheets so the exceptions would appear to their Supervisors. But there's 6 employees I didn't touch (because they were previously set), and random people in this group of 6 have this missing stat time.
The one thing that I did do today, not sure why this would impact this, was to assign certain employees to either the Hourly or Salary Policy group (my payroll admin hadn't done this yet, this is our very first pay period in the system). I then recalculated their timesheets so the exceptions would appear to their Supervisors. But there's 6 employees I didn't touch (because they were previously set), and random people in this group of 6 have this missing stat time.
Re: Stat Holiday on Schedule but not on Timesheet
Can you post screenshots of one of the employees schedule screen, edit schedule screen for the stat, and their timesheet, as well as your Policy -> Absence Policies screen too?
Re: Stat Holiday on Schedule but not on Timesheet
Please post the other remaining requested screenshots as well.
Re: Stat Holiday on Schedule but not on Timesheet
Okay, the setup appears correct, I think its just the fact that the holiday hasn't actually arrived yet that its not showing up on the timesheet. Once the holidays have passed TimeTrex should automatically display the holiday time on each employees timesheet.
Re: Stat Holiday on Schedule but not on Timesheet
The odd part is other employees it shows for. And the New Years one shows right even though it hasn't passed. I will check it Wednesday and hope it corrects itself. Thanks for your help, and Happy Holidays!
Re: Stat Holiday on Schedule but not on Timesheet
It can vary if you manually entered the schedule for those employees vs. using a recurring schedule for others. If you manually enter a schedule it forces it to occur immediately, whereas if you are using a recurring schedule it will only happen once the schedule is committed which happens the morning of each day.
Re: Stat Holiday on Schedule but not on Timesheet
Hi Shawn,
The stat has passed, but it is not on the timesheets still. Any other ideas?
Thanks!
The stat has passed, but it is not on the timesheets still. Any other ideas?
Thanks!
Re: Stat Holiday on Schedule but not on Timesheet
It is on some employees timesheets but not others? If thats the case it sounds like your holiday policy is either not assigned to all employees, or it has eligibility criteria defined that does not apply to all employees.