My employees says they cant punch in / out, the message is pay period is locked. When trying to change status from closed to open or post adjustment, I get msg ' invalid status,unable to lock or close before the end of pay period'
Pls help
Locked Pay period
Re: Locked Pay period
Can you go to Payroll -> Pay Periods and send us a full uncropped screenshot of that screen?
Re: Locked Pay period
Hi friend,
Pls find attached GIF file of the Pay period.
Thanks and appreciate.
Manoj
Pls find attached GIF file of the Pay period.
Thanks and appreciate.
Manoj
- Attachments
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- Pioneer.GIF (77.93 KiB) Viewed 6010 times
Re: Locked Pay period
You have pay periods in the future that are closed, once a pay period is closed that tells TimeTrex that no changes can be made to that pay period anymore. You will need to edit your December and November pay periods and change the status to "Post Adjustment".
Re: Locked Pay period
Thanks for your reply, we are unable to do edit 'Post Adjustment', what do we do ?
Re: Locked Pay period
Please provide more details or screenshots. Are you receiving any error messages?
Re: Locked Pay period
Hi,
Attaching a screen shot. When trying to do post adjustment.
Thanks
Manoj
Attaching a screen shot. When trying to do post adjustment.
Thanks
Manoj
- Attachments
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- Post adjustment.jpg (180.34 KiB) Viewed 5983 times
Re: Locked Pay period
In that case you will need to delete that pay period and re-create it.