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TimeTrex Time and Attendance

TimeTrex Time and Attendance


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All times are UTC - 8 hours [ DST ]




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PostPosted: Wed Mar 15, 2017 1:07 pm 
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Joined: Wed Mar 15, 2017 1:00 pm
Posts: 3
After the Time Zone changed in the US due to daylight saving all the recurring schedules I have set up into TimeTrex are changing one hour forward.
What I need to do to stop all my recurring schedules to be moved one hour forward? I have checked the TimeZone that I have set up and I have it as GMT-6
I’m a user located in Central America where we don’t experience any changes on our clock.


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PostPosted: Thu Mar 16, 2017 8:53 am 
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Joined: Tue Sep 19, 2006 2:22 pm
Posts: 7255
Did you recently change the timezone? Are all the employees assigned to the same timezone?


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PostPosted: Thu Mar 16, 2017 11:15 am 
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Joined: Wed Mar 15, 2017 1:00 pm
Posts: 3
All employees are assigned to the same TimeZone.

for Example, I just assigned a new recurring schedule template 11:00 - 17:00 to one user, when I check this schedule (Attendance ->Schedule) the next day (Tomorrow) it will be automatically changed to 12:00 - 18:00 (This is what I don't understand why it moves it when it shouldn't)

Should I need to create a new schedule template with start date on March 12th? I did change the start date to all recurring schedules but it didn't make any diference.


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PostPosted: Thu Mar 16, 2017 11:45 am 
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Joined: Tue Sep 19, 2006 2:22 pm
Posts: 7255
The time should only change if you selected a timezone that observes DST... Can you attach a full uncropped screenshot showing the exact timezone that you have selected?


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PostPosted: Thu Mar 16, 2017 12:32 pm 
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Joined: Wed Mar 15, 2017 1:00 pm
Posts: 3
Here it is..


Attachments:
Company Information.png
Company Information.png [ 34.48 KiB | Viewed 392 times ]
Recurring Schedule Template.png
Recurring Schedule Template.png [ 29.88 KiB | Viewed 392 times ]
TimeZone1.png
TimeZone1.png [ 29.09 KiB | Viewed 392 times ]
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PostPosted: Thu Mar 16, 2017 2:50 pm 
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Joined: Tue Sep 19, 2006 2:22 pm
Posts: 7255
Please include a screenshot of the employees schedule showing the time change on a specific day too.


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All times are UTC - 8 hours [ DST ]


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