Recurring Schedules No DST

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mejiacool
Posts: 3
Joined: Wed Mar 15, 2017 1:00 pm

Recurring Schedules No DST

Post by mejiacool » Wed Mar 15, 2017 1:07 pm

After the Time Zone changed in the US due to daylight saving all the recurring schedules I have set up into TimeTrex are changing one hour forward.
What I need to do to stop all my recurring schedules to be moved one hour forward? I have checked the TimeZone that I have set up and I have it as GMT-6
I’m a user located in Central America where we don’t experience any changes on our clock.

shaunw
Posts: 7360
Joined: Tue Sep 19, 2006 2:22 pm

Re: Recurring Schedules No DST

Post by shaunw » Thu Mar 16, 2017 8:53 am

Did you recently change the timezone? Are all the employees assigned to the same timezone?

mejiacool
Posts: 3
Joined: Wed Mar 15, 2017 1:00 pm

Re: Recurring Schedules No DST

Post by mejiacool » Thu Mar 16, 2017 11:15 am

All employees are assigned to the same TimeZone.

for Example, I just assigned a new recurring schedule template 11:00 - 17:00 to one user, when I check this schedule (Attendance ->Schedule) the next day (Tomorrow) it will be automatically changed to 12:00 - 18:00 (This is what I don't understand why it moves it when it shouldn't)

Should I need to create a new schedule template with start date on March 12th? I did change the start date to all recurring schedules but it didn't make any diference.

shaunw
Posts: 7360
Joined: Tue Sep 19, 2006 2:22 pm

Re: Recurring Schedules No DST

Post by shaunw » Thu Mar 16, 2017 11:45 am

The time should only change if you selected a timezone that observes DST... Can you attach a full uncropped screenshot showing the exact timezone that you have selected?

mejiacool
Posts: 3
Joined: Wed Mar 15, 2017 1:00 pm

Re: Recurring Schedules No DST

Post by mejiacool » Thu Mar 16, 2017 12:32 pm

Here it is..
Attachments
Company Information.png
Company Information.png (34.48 KiB) Viewed 701 times
Recurring Schedule Template.png
Recurring Schedule Template.png (29.88 KiB) Viewed 701 times
TimeZone1.png
TimeZone1.png (29.09 KiB) Viewed 701 times

shaunw
Posts: 7360
Joined: Tue Sep 19, 2006 2:22 pm

Re: Recurring Schedules No DST

Post by shaunw » Thu Mar 16, 2017 2:50 pm

Please include a screenshot of the employees schedule showing the time change on a specific day too.

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