Red Warning - Employee not assigned

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parsonspr
Posts: 44
Joined: Fri Mar 16, 2018 5:09 am

Red Warning - Employee not assigned

Post by parsonspr » Mon Dec 31, 2018 8:20 am

Hi,

I'm having an issue with the red warning bars. I initially had this error (possibly after modifying a hierarchy, but I can't be sure that's the root cause):
The attachment employeenotassigned.png is no longer available
After viewing it has disappeared, but I still get red bars top and bottom:
The attachment employeenotassigned2.png is no longer available
I've tried importing the OPEN pay periods:
employeenotassigned.png
employeenotassigned.png (178.18 KiB) Viewed 395 times
and logging in a out. All employees are assigned a schedule and a pay period.
The attachment employeenotassigned3.png is no longer available
Hopefully you can help!

Is there a way I can get more detailed information about errors so I can try and diagnose them myself a little better? Additional logging or something like that?
Is it possible to get the full error message again once the view has gone to thin red lines?

thanks in advance for your help.

Phil

parsonspr
Posts: 44
Joined: Fri Mar 16, 2018 5:09 am

Re: Red Warning - Employee not assigned

Post by parsonspr » Mon Dec 31, 2018 8:22 am

Attached files keep getting removed after preview. Will try to attach here.
The attachment employeenotassigned2.png is no longer available
Attachments
employeenotassigned2.png
employeenotassigned2.png (203.3 KiB) Viewed 394 times

parsonspr
Posts: 44
Joined: Fri Mar 16, 2018 5:09 am

Re: Red Warning - Employee not assigned

Post by parsonspr » Mon Dec 31, 2018 8:25 am

employeenotassigned3.png
employeenotassigned3.png (195.32 KiB) Viewed 394 times

parsonspr
Posts: 44
Joined: Fri Mar 16, 2018 5:09 am

Re: Red Warning - Employee not assigned

Post by parsonspr » Mon Dec 31, 2018 8:49 am

employeenotassigned4.png
employeenotassigned4.png (185.42 KiB) Viewed 394 times

mikeb
Posts: 534
Joined: Thu Jul 27, 2006 11:58 am

Re: Red Warning - Employee not assigned

Post by mikeb » Mon Dec 31, 2018 1:00 pm

What version of TimeTrex you are running, specifically. (stating "the latest version" is not specific enough)

What operating system and version you are running.

How did you install TimeTrex, using the automated executable installer, or the manual .ZIP file?
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parsonspr
Posts: 44
Joined: Fri Mar 16, 2018 5:09 am

Re: Red Warning - Employee not assigned

Post by parsonspr » Wed Jan 02, 2019 1:58 am

Ah, yes apologies, I should have listed these directly.

The version number is 11.3.1.

OS is MS Windows Server 2012 R2.

It was installed using the executable.

thanks again,
Phil

mikeb
Posts: 534
Joined: Thu Jul 27, 2006 11:58 am

Re: Red Warning - Employee not assigned

Post by mikeb » Wed Jan 02, 2019 2:39 pm

So you have two screenshots of the same employees timesheet on the same week, and one has the red error messages and one does not. So its not clear when the errors appear and when they go away, can you please provide more details around that?
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parsonspr
Posts: 44
Joined: Fri Mar 16, 2018 5:09 am

Re: Red Warning - Employee not assigned

Post by parsonspr » Fri Jan 04, 2019 5:06 am

Hi Mike,

unfortunately I can't see what is triggering the warning to appear. I logged in this morning and hadn't had it for a while and it's appeared again. However, once I clicked the refresh button it disappeared (although the red lines appear to be still top and bottom as if the warning is still there, but the details not visible). Once I've clicked something else it doesn't seem possible to see the details of that warning again no matter what else I click.

Is there anything else I can try to deal with this particular warning? All employees appear to be in a pay schedule and a pay policy group.
Attachments
timetrex_warning.png
timetrex_warning.png (182.92 KiB) Viewed 375 times

parsonspr
Posts: 44
Joined: Fri Mar 16, 2018 5:09 am

Re: Red Warning - Employee not assigned

Post by parsonspr » Fri Jan 04, 2019 7:03 am

Ah, I've just noticed that on the schedule the statutory holiday and vacation (paid) are in red. Does that mean I've added them incorrectly perhaps?

mikeb
Posts: 534
Joined: Thu Jul 27, 2006 11:58 am

Re: Red Warning - Employee not assigned

Post by mikeb » Fri Jan 04, 2019 5:16 pm

The thin red lines are part of the UI, you will notice them on almost all list screens, such as Employee -> Employee or Attendance -> Exceptions.

Also on the schedule, all absences are displayed in red font, so that is normal too.
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