Can not Print W2/W3

General support regarding TimeTrex, such as
configuring policies/taxes or processing payroll.
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MickG01
Posts: 110
Joined: Mon Nov 09, 2009 11:48 am

Can not Print W2/W3

Post by MickG01 » Mon Jan 07, 2019 7:04 pm

I have entered employee pay for all of 2018 it's now 2019.
I can (and have) printed quarterly 941s through the year and just successfully printed the 940 for the year.
When I try to view, under Tax Reports > Form > View, the W2/W3 Employee and Government forms I get the spinning 'Processing' wheel icon briefly then it goes away with no display choices. Searching the drive establishes that no PDF was generated and saved.

Clicking 'View' under 'Editor' shows a report with the correct data.

mikeb
Posts: 534
Joined: Thu Jul 27, 2006 11:58 am

Re: Can not Print W2/W3

Post by mikeb » Tue Jan 08, 2019 9:26 am

Please see this FAQ: viewtopic.php?f=6&t=89
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Help motivate us to continue by showing your appreciation!

davidd101011
Posts: 1
Joined: Tue Jan 08, 2019 12:17 pm

Re: Can not Print W2/W3

Post by davidd101011 » Tue Jan 08, 2019 12:20 pm

I have the same problem, using the hosted community version 11.4.2.

Select anything for the W2 report (government or individual) and I get "Error: Operation cannot be completed."
Selection_203.png
Selection_203.png (36.74 KiB) Viewed 265 times
I hope this is temporary, because this is kinda the primary thing I NEEDED timetrex to do for me.

mikeb
Posts: 534
Joined: Thu Jul 27, 2006 11:58 am

Re: Can not Print W2/W3

Post by mikeb » Tue Jan 08, 2019 3:12 pm

Please make sure that you have a agency contact defined under Payroll -> Remittance Agency, edit the "US - Internal Revenue Service (IRS)" record and select the person who should appear on the form as the contact under the "Contact" field. Once you save that, you should be able to generate the W2 forms.
TimeTrex Community Edition is developed and supported by volunteers.
Help motivate us to continue by showing your appreciation!

MickG01
Posts: 110
Joined: Mon Nov 09, 2009 11:48 am

Re: Can not Print W2/W3

Post by MickG01 » Sat Jan 12, 2019 2:01 pm

Thank You

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