Can't Login - Refreshes login screen only

General support regarding TimeTrex, such as
configuring policies/taxes or processing payroll.
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pleblanc92172
Posts: 7
Joined: Wed Aug 29, 2007 1:37 pm
Location: Stockton CA
Contact:

Can't Login - Refreshes login screen only

Post by pleblanc92172 »

I am using the Local version. I can only login to the webserver.

When I try to login to the website on all of the other PC's in the office the page just refreshes and the username and password just dissappears....then nothing. Same issue on all workstations.. Active X and cookies are enabled.

Please help.
shaunw
Posts: 7839
Joined: Tue Sep 19, 2006 2:22 pm

Post by shaunw »

How did you install TimeTrex, manually or with our Installer?

Have you tried using a different web browser, such as FireFox to see if that works?

If the username/password are correct, the only reason why it won't let you login is either a incorrect "base_url" setting in your timetrex.ini.php setting, or your browser isn't saving the cookie and sending it back to the server.
pleblanc92172
Posts: 7
Joined: Wed Aug 29, 2007 1:37 pm
Location: Stockton CA
Contact:

Can't Login - Refreshes login screen only

Post by pleblanc92172 »

Weird.....it works using firefox.....my cookies seemed to be enabled in IE.....what steps would you take to enable them?
shaunw
Posts: 7839
Joined: Tue Sep 19, 2006 2:22 pm

Post by shaunw »

I'm not too sure what setting it would be, you could try lowering your security settings as low as they go as a starting point. Then work your way up from there.
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