Hi.
Unsure if I have set up the wrong settings or if anybody else has this problem but I have found when scheduling employees the employees schedule shows different to the schedulers.
For example, if I schedule an employee 08:00-20:00 it will show as 08:00-20:00 on the schedulers schedule but will show up as 07:00-19:00 on the employees schedule.
It seems the schedule seems to go back an hour for some unknwon reason... I have checked the time zone of both employee and scheduler and they are the same so it can't be that.
Any suggestions as this is causing a lot of confusion?
Thank you
Scheduling
Scheduling
Kind regards,
Shaun
Director of Workforce
Shaun
Director of Workforce
Re: Scheduling
I can't see it being anything other than timezone differences between the scheduler and employees. When logged in as the scheduler, what timezone is specified under MyAccount -> Preferences? Then if you go to Employee -> Preferences, what timezone does the employee have specified?
Also are you using recurring schedules at all?
Also are you using recurring schedules at all?
Re: Scheduling
Hi
Problem resolved.
Thank you, shaunw.
I checked the Timezone but obviously not well enough.shaunw wrote: ↑Mon Jul 12, 2021 9:10 am I can't see it being anything other than timezone differences between the scheduler and employees. When logged in as the scheduler, what timezone is specified under MyAccount -> Preferences? Then if you go to Employee -> Preferences, what timezone does the employee have specified?
Also are you using recurring schedules at all?
Problem resolved.
Thank you, shaunw.
Kind regards,
Shaun
Director of Workforce
Shaun
Director of Workforce