paystub strange character

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coaxel
Posts: 1
Joined: Wed Jun 08, 2022 3:19 am

paystub strange character

Post by coaxel »

Hi all

on the screen, the paystub looks fine, but once it prints out there is a strange looking capital A displaying eg R4A 963.33 it should be R4 963.33 . it shows under amount and ytd amount. can anyone assist
shaunw
Posts: 7822
Joined: Tue Sep 19, 2006 2:22 pm

Re: paystub strange character

Post by shaunw »

Can you please attach a copy of the pay stub so we can see?
shaunw
Posts: 7822
Joined: Tue Sep 19, 2006 2:22 pm

Re: paystub strange character

Post by shaunw »

Also see our FAQ on you can provide additional diagnostic information:
viewtopic.php?t=89
shaunw
Posts: 7822
Joined: Tue Sep 19, 2006 2:22 pm

Re: paystub strange character

Post by shaunw »

Looks like you sent a copy of the pay stub to our support. We were able to replicate the problem and its related to your currency using a UTF-8 no-break space character as the thousands separator rather than an ASCII space, so the PDF pay stub is not showing it correctly unless you were to change your language to something other than english.

We will get this fixed in the next version of TimeTrex.
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