Need help please.
I did a process payroll run for period December 11 to December 25. I went to Pay Stub Amendments to enter Bonus for the employees then proceed to print cheque stubs & the pay stubs Summary( and didn't go any futher).
I entered all the timesheets for the employees for this preriod go back to Generate Pay Stubs, and run the Pay Stubs, but no pay stubs for all the employees. I went back in Pay Stub Amendments, try to see If I could delete the Bonus for the employees, It said "Unable to delete a Pay Stub Amendment that is currently in use by a Pay Stub."
How to delete the Pay stub Amendments and re-process payroll to get the timesheets that I entered.
thank you for you help.
Pay Stub Amendments
Re: Pay Stub Amendments
Were you attempting to do two separate payroll runs for the employees, one for the bonus and one for the regular worked time?
If you processed transactions (printed cheques) for the pay stubs, you can't re-generate them, as the cheque amounts would likely change. Therefore you would need to mark all the pay stub transactions as "Stop Payment" first, then you can delete/re-generate the pay stubs. Once the pay stubs are deleted, you can delete the pay stub amendments.
When running bonus/out-of-cycle runs, you can't use the Payroll Wizard for that, and its critical that you tell TimeTrex you are performing this type of payroll run, to avoid these issues.
If you processed transactions (printed cheques) for the pay stubs, you can't re-generate them, as the cheque amounts would likely change. Therefore you would need to mark all the pay stub transactions as "Stop Payment" first, then you can delete/re-generate the pay stubs. Once the pay stubs are deleted, you can delete the pay stub amendments.
When running bonus/out-of-cycle runs, you can't use the Payroll Wizard for that, and its critical that you tell TimeTrex you are performing this type of payroll run, to avoid these issues.
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Re: Pay Stub Amendments
Hi Mikeb:
I did go into Pay Stub Transaction, and change it to "Stop Payment", but it won't allow to change, it said "Status can only be changed from Pedning to Paid"
I did go into Pay Stub Transaction, and change it to "Stop Payment", but it won't allow to change, it said "Status can only be changed from Pedning to Paid"
Re: Pay Stub Amendments
If the pay stub transactions are marked as pending, then they were never paid, so it shouldn't be a problem to delete/re-generate your pay stubs in that case.
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Re: Pay Stub Amendments
HI Mikeb,
I am in "pay Stub amendment", when into the employee, try to delete, keep get the message "Unable to delete a Pay Stub Amendment that is currently use by a Pay Stub"
I also try to change the fixed dollar to zero, it lets me changed, but when I went in to the employee, the amount didn't change.
In pay stub transaction, only allow edit but no delete.
I am in "pay Stub amendment", when into the employee, try to delete, keep get the message "Unable to delete a Pay Stub Amendment that is currently use by a Pay Stub"
I also try to change the fixed dollar to zero, it lets me changed, but when I went in to the employee, the amount didn't change.
In pay stub transaction, only allow edit but no delete.
Re: Pay Stub Amendments
You need to delete the pay stub that the pay stub amendment is included on before you can edit it.
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Help motivate us to continue by showing your appreciation!
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Re: Pay Stub Amendments
The pay stub file is empty, I can't deleted anything.
Re: Pay Stub Amendments
Sorry, I don't understand what you mean. Can you maybe provide screenshots showing your pay stub list and pay stub amendments? Also please include the full and exact TimeTrex version that you are using.
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Re: Pay Stub Amendments
Hi Mikeb:
Here is pictures for the pay stubs, pay stubs amendments, pay stub transaction.
Here is pictures for the pay stubs, pay stubs amendments, pay stub transaction.
- Attachments
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- Pay Stub Amendment Can't deleted
- IMG_96371.jpg (120.37 KiB) Viewed 3097 times
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- Pay Stub transaction
- IMG_9639.jpg (17.16 KiB) Viewed 3097 times
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- Pay Stubs file is empty
- IMG_9638.jpg (24.87 KiB) Viewed 3097 times
Re: Pay Stub Amendments
Can you please clear the search on the pay stub list and re-send the screenshot. If you can attach the screenshot full size, that would be helpful, as its too small to read currently.
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Re: Pay Stub Amendments
Mikeb,
I was able to clear the search and found the pay stub, able to deleted, regenerate the pay stub. Everything work now.
Thank you Mikeb for your help.
I was able to clear the search and found the pay stub, able to deleted, regenerate the pay stub. Everything work now.
Thank you Mikeb for your help.