an issue with accessing my TimeTrex account

[kesm]

Dear TimeTrex Support Team,
I hope this message finds you well. I am currently experiencing an issue with accessing my TimeTrex account. When I attempt to log in, I receive the following message:
"Sorry, your login is currently disabled, please contact your supervisor or manager to request access."
Could you please assist me in resolving this issue? I am unsure why my login has been disabled and would appreciate any guidance you can provide to regain access.
Thank you for your prompt attention to this matter.
NB : my username: KESM
Best regards,
Rizki RT

[mikeb]

What URL do you use to access TimeTrex?

[kesm]

Hi,

I use the following URL to access TimeTrex:
http://desktop-tpbmkdf:8085/interface/html5/#!m=Login

[mikeb]

Your login has been disabled, so you will need to contact someone else who can login (ie: a Manager or Administrator) to re-enable your login.

If you are that person, and no one else can login, then you've unfortunately managed to lock yourself out.

[kesm]

I am currently unable to log in to my TimeTrex account as my login has been disabled. The message I received states that I need to contact a Manager or Administrator to re-enable my login. However, I am the primary user and do not have anyone else available to assist with this.

Could you please help me regain access to my account? I would greatly appreciate any assistance you can provide to resolve this issue as soon as possible.

Thank you for your prompt attention to this matter.