We use the normal in and out punches, and sometimes the admin adds missed punches manually, and sometime adds many using the old Mass Punch feature.
At the bottom of the My Hours Log screen (accessible from MyTimeSheet) it shows the Total Time worked for the current month.
Everything was going fine until this week. After 2 months of punches being added as a Mass Punch for one worker, things became screwed up so that for all workers, the Total Time hours from Aug, Sep, and Oct are added together instead of being separated correctly to show only the Total Time of the current month.
I waited a few days to see if this would somehow self-correct and it hasn't. Can someone suggest something to try that will fix the month boundaries back to normal so that it shows the Total Time from the current month and not the sum of the current month and the previous two months? Is there a recovery utility or maintenance script that might fix this?
Here is a link to a screenshot showing the problem:
https://drive.google.com/file/d/1jJ2otB ... drive_link
Yes, it's embarrassingly old, but it's a tribute to the software that it has worked well for all these years and nothing has changed. I'm guessing the database structure is similar for many other versions, so any tips to address this for any version will give me a place to start.
Product Edition: Standard
Version: 3.0.4
In case it's useful: Verifying some unverified past months and Approving the verification from the admin account didn't fix the problem.
Thanks!