I have a situation where I need to change the Policy Group for a particular person on certain days. How is this done - I cannot find anywhere to do this in the schedule or punches.
I have a Policy Group of Standard which is the standard hours and then I have a Premium Group of Lead Agent which adds a $1/hr.
Where am I going wrong?
A Different Premium Group by day
There is no way to change Policy Groups for specific days.
Instead though you can create a Premium Policy that is active on specific days/hours, or if an employee punches into specific branches/departments.
If you can supply more detailed information describing exactly what you are looking for I may be able to help you further.
Instead though you can create a Premium Policy that is active on specific days/hours, or if an employee punches into specific branches/departments.
If you can supply more detailed information describing exactly what you are looking for I may be able to help you further.
My situation is this:
- I have agents that all have the same hourly rate
- on certain days (which changes from week to week), the agent is designated as a Lead Agent and gets a $1 more per day
- We also have agents that train other agents, the hours that they are training they also get the $1 premium.
These premiums are not on consistent days and/or hours.
How would I handle this type of premium with TimeTrex?
Please advise....
- I have agents that all have the same hourly rate
- on certain days (which changes from week to week), the agent is designated as a Lead Agent and gets a $1 more per day
- We also have agents that train other agents, the hours that they are training they also get the $1 premium.
These premiums are not on consistent days and/or hours.
How would I handle this type of premium with TimeTrex?
Please advise....
THe previous post was not correct. The premium is $1 per hour more for select agents while taking on the Lead Agent or Trainer role. This is not set - but rather when the need arises.
Is there another means of handling premiums that can be altered in the schedule - something like a job code, etc.
Please advise.
Is there another means of handling premiums that can be altered in the schedule - something like a job code, etc.
Please advise.
Have you considered creating a "Lead Agent" department, then setting up a Shift Differential Premium Policy so any time worked in the Lead Agent department is paid $1/hour more?
Then you can schedule employees to work the Lead Agent department, or they can punch into this department at anytime to get the additional $1/hr.
If you have the Professional Edition of TimeTrex, you can do this same thing with Job or Task codes as it probably fits more closely with your business practice.
Then you can schedule employees to work the Lead Agent department, or they can punch into this department at anytime to get the additional $1/hr.
If you have the Professional Edition of TimeTrex, you can do this same thing with Job or Task codes as it probably fits more closely with your business practice.