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paystub strange character
Posted: Wed Jun 08, 2022 3:26 am
by coaxel
Hi all
on the screen, the paystub looks fine, but once it prints out there is a strange looking capital A displaying eg R4A 963.33 it should be R4 963.33 . it shows under amount and ytd amount. can anyone assist
Re: paystub strange character
Posted: Wed Jun 08, 2022 7:46 am
by shaunw
Can you please attach a copy of the pay stub so we can see?
Re: paystub strange character
Posted: Wed Jun 08, 2022 10:15 am
by shaunw
Also see our FAQ on you can provide additional diagnostic information:
viewtopic.php?t=89
Re: paystub strange character
Posted: Wed Jun 08, 2022 1:18 pm
by shaunw
Looks like you sent a copy of the pay stub to our support. We were able to replicate the problem and its related to your currency using a UTF-8 no-break space character as the thousands separator rather than an ASCII space, so the PDF pay stub is not showing it correctly unless you were to change your language to something other than english.
We will get this fixed in the next version of TimeTrex.