Punches duplicating

General support regarding TimeTrex, such as
configuring policies/taxes or processing payroll.
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Joletec
Posts: 2
Joined: Mon Nov 14, 2022 11:52 am

Punches duplicating

Post by Joletec »

I have an employee that is having issues with her punches. The example I have provided shows her punches for lunch.

Her lunch is 1 hour unpaid. Her schedule is full time - 8a-5p.
Attachments
Lunch punch in and out duplicates.JPG
shaunw
Posts: 7839
Joined: Tue Sep 19, 2006 2:22 pm

Re: Punches duplicating

Post by shaunw »

They appear to be transfer punches, which is where TimeTrex punches them out of one branch/department and into another at the exact time time. Is the employee clicking the "Transfer" checkbox when they punch in/out by chance?
Joletec
Posts: 2
Joined: Mon Nov 14, 2022 11:52 am

Re: Punches duplicating

Post by Joletec »

I had added an automatic punch transfer in her permissions that should not have been added. Once I removed the permission, the issue was corrected.
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