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Punches duplicating

Posted: Mon Nov 14, 2022 12:02 pm
by Joletec
I have an employee that is having issues with her punches. The example I have provided shows her punches for lunch.

Her lunch is 1 hour unpaid. Her schedule is full time - 8a-5p.

Re: Punches duplicating

Posted: Mon Nov 14, 2022 3:50 pm
by shaunw
They appear to be transfer punches, which is where TimeTrex punches them out of one branch/department and into another at the exact time time. Is the employee clicking the "Transfer" checkbox when they punch in/out by chance?

Re: Punches duplicating

Posted: Tue Nov 15, 2022 6:28 am
by Joletec
I had added an automatic punch transfer in her permissions that should not have been added. Once I removed the permission, the issue was corrected.