No access to TimeSheet
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- Posts: 2
- Joined: Thu Jun 08, 2023 11:30 am
No access to TimeSheet
Our timetrex instance has been working fine until today. We are on version 16.5.1, php version 8.1.6. None of the user's including myself the admin can access TimeSheets. When we go to the attendance tab and click on TimeSheet, we get the following error message. "unable to download required data. your internet connection may have failed press ok to reload. I have cleared my cache and cookies, tried different web browsers, even rebooted the timetrex server with no luck. Our server is a Windows 10 machine running in our local LAN. Thank you in advance.
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Re: No access to TimeSheet
Please follow the instructions at the below link to send additional diagnostic data:
viewtopic.php?t=89
viewtopic.php?t=89
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- Posts: 2
- Joined: Thu Jun 08, 2023 11:30 am
Re: No access to TimeSheet
Thanks for the reply. I ended up running the timetrex installer and that fixed the issue. It upgraded PHP from version 8.1.6 to 8.2.3. Not sure if PHP is to blame but we are back online. Thanks again.