just a question about interop with a phone system
Posted: Tue Aug 28, 2007 9:19 am
currently my company uses your software for shift management and time keeping, and IT ROCKS. keep up the amazing work.
i have been asked to findout how hard it would be to integrate with our phone system login so that when agents log into they're phone they are punched in. (perferably) i am curious as to if there are any API models for this already and if its even possible befor i start going any further on this.
any feedback would be much appreciated.
Cheers
Ryan Toomer
i have been asked to findout how hard it would be to integrate with our phone system login so that when agents log into they're phone they are punched in. (perferably) i am curious as to if there are any API models for this already and if its even possible befor i start going any further on this.
any feedback would be much appreciated.
Cheers
Ryan Toomer