When I go to run reports (specifically, the Timesheet Detail Report) I get the correct pay period that shows up as a header, but the actual data is cutting off one day (Saturday) at the beginning and adding the next pay period's Saturday at the end. Our pay periods run from Saturday to Friday bi-weekly. I have not made any changes to our pay periods and they have been generating fine. I have posted an example of the output of this report at http://www.cellular1.net/timetrex1.jpg
We are running Timetrex 2.0.2 on IIS 6. Please let me know any other info needed.
Entire pay period is not showing on reports
I have taken the screen shots you requested. They are at http://www.cellular1.net/timetrex2.jpg and timetrex3.jpg
We are unable to replicate this issue on our end, is it possible for you to email support@timetrex.com a dump of your database?
It appears your issue has to do with your daily start time that you originally set to 7:00AM, and it should probably be midnight instead. Which it looks like you changed after the fact.
The problem with this is that you can't just change the daily start time after pay periods have been created without doing a lot of work to adjust all the previous pay periods.
What I recommend that you do is make a backup of your database first, unassign all employees from your current pay period schedule, then create a entirely new pay period schedule, identical to the one you first created, except with the daily start time set to 00:00. You will want to make sure that the "Create Initial Pay Periods From" date is set to a value before the first pay period date you currently have in TimeTrex, so it creates the same number of pay periods as you currently have.
This will give you a fresh start, once the pay periods in both pay period schedules match (except for starting on midnight instead of 7AM), you can go to each of the pay periods in the new pay period schedule starting from the oldest one (lowest on the list), click the "View" link beside it, then click the "Import" button. This will import all data from the old pay period schedule pay periods into this new pay period.
Once this is complete, your reports should begin working as expected, only once everything is working good should you delete the old pay period schedule and mark the new pay periods as closed.
This post explains pretty much the same procedure:
http://forums.timetrex.com/viewtopic.php?p=1141#1141
The problem with this is that you can't just change the daily start time after pay periods have been created without doing a lot of work to adjust all the previous pay periods.
What I recommend that you do is make a backup of your database first, unassign all employees from your current pay period schedule, then create a entirely new pay period schedule, identical to the one you first created, except with the daily start time set to 00:00. You will want to make sure that the "Create Initial Pay Periods From" date is set to a value before the first pay period date you currently have in TimeTrex, so it creates the same number of pay periods as you currently have.
This will give you a fresh start, once the pay periods in both pay period schedules match (except for starting on midnight instead of 7AM), you can go to each of the pay periods in the new pay period schedule starting from the oldest one (lowest on the list), click the "View" link beside it, then click the "Import" button. This will import all data from the old pay period schedule pay periods into this new pay period.
Once this is complete, your reports should begin working as expected, only once everything is working good should you delete the old pay period schedule and mark the new pay periods as closed.
This post explains pretty much the same procedure:
http://forums.timetrex.com/viewtopic.php?p=1141#1141
I did everything you stated above and read the link to the other post. When I went to import the punches, the only thing that would import was the payroll that we just finished (which is still open) and my current payroll (that started on 10/20/07). Anything before then (which had been closed) would not import. I also found that since I could not import the old users time punches, that I had to keep the old pay period schedule if I wanted to retain those old punches (I deleted it and lost all of the punches and had to restore everything from the backup).
I did check the report and on the payroll that we just finished, it still was cutting off the Saturday. But when I did a report on the current payroll, it did show up.
I did check the report and on the payroll that we just finished, it still was cutting off the Saturday. But when I did a report on the current payroll, it did show up.