Causes of missing CA and ON tax deduction in pay stubs

General support regarding TimeTrex, such as
configuring policies/taxes or processing payroll.
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mbernardo
Posts: 17
Joined: Wed Nov 14, 2012 6:40 pm
Location: Oshawa, ON
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Causes of missing CA and ON tax deduction in pay stubs

Post by mbernardo »

I have 3 employees that I have setup in TimeTrex. I had to back fill all of the punches from Jan 1, 2012 (yes, my server crashed). When processing the Payroll, the CA (Canada Federal) and ON (Ontario Provincial) taxes are being deducted from 2 employees. It is not being deducted from 1. I have looked at the Employee settings and cannot find anything obviously different. Can you provide some hints as to why these taxes are not being deducted from 1 employee?
shaunw
Posts: 7839
Joined: Tue Sep 19, 2006 2:22 pm

Re: Causes of missing CA and ON tax deduction in pay stubs

Post by shaunw »

Do you have the proper claim amounts set for that employee? Does your Federal Income Tax Tax/Deduction in TimeTrex exclude any accounts from its calculation? Is the employees gross wage high enough to warrant deducting taxes?
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