TimeTrex Time and Attendance

Hi,

1. Clearly state what is happening, or what isn't happening that you feel should. If there are any error messages include the FULL EXACT error message.

Answer: At first, its loading up to 100% then nothing happen until it says NETWORK TIMEOUT

2. Clearly state the EXACT steps you took before the issue occurred, or steps to reproduce the issue. Providing screenshots can help greatly if it is possible.

Answer: I cant attached picture coming from link as our network blocked from several site like photo bucket etc.

3. What version of TimeTrex you are running, specifically. (stating "the latest version" is not specific enough)

Answer: TimeTrex_Community_Edition_v7.1.0

4. What operating system and version you are running.

Answer: Windows 7 Ultimate

5. How did you install TimeTrex, using the automated executable installer, or the manual .ZIP file?

Answer: Manual .ZIP then paste it to XAMPP (C:\xampp\htdocs)


If you used the manual .ZIP file to install TimeTrex, or are asked to provide debug information, please also include the following information:

1. What version of PHP you are using.

Answer: PHP/5.4.16 Server

2. What database and version you are using.

Answer: MySQL (version 5.5.32) MySQL Community Server (GPL)

3. What web server you are using.

Answer: XAMPP version 3.2.1


4. Have you configured PHP to log errors to a file, and what errors are showing up in this file?
("error_log = <filename>" in PHP.INI)

Answer: Not yet. How to do this?

5. In your TimeTrex.ini.php file, set the following under the [debug] section:
enable = TRUE
enable_display = TRUE
buffer_output = TRUE
enable_log = TRUE
verbosity = 10

Answer: I'm done doing the same configuration by accessing TimeTrex.ini.php file and set the following from FALSE into TRUE.

Please see below screenshot:



Thanks

Please attach your timetrex.ini.php file here.

Hi,

Below is my timetrex.ini.php

===================================================================
;
;
; TimeTrex Configuration File
; *Windows Example*
;
;

;
; System paths. NO TRAILING SLASHES!
;
[path]
;URL to TimeTrex web root directory. ie: http://your.domain.com/<*BASE_URL*>
;DO NOT INCLUDE http://your.domain.com, just the directory AFTER your domain
base_url = /timetrex/interface

;
;log directory
;
log = c:\timetrex\log

;
;Misc storage, for attachments/images
;
storage = c:\timetrex\storage

;
;Full path and name to the PHP CLI Binary
;
php_cli = c:\php\php.exe



;
; Database connection settings. These can be set from the installer.
;
[database]
type = mysqlt
;type = postgres8

host = localhost
database_name = mysql
user = root
password = root


;
; Email delivery settings.
;
[mail]
;Least setup, deliver email through TimeTrex's email relay via SOAP (HTTP port 80)
delivery_method = soap

;Deliver email through local sendmail command specified in php.ini
;delivery_method = mail

;Deliver email through remote SMTP server with the following settings.
;delivery_method = smtp
;smtp_host=smtp.gmail.com
;smtp_port=587
;smtp_username=timetrex@gmail.com
;smtp_password=testpass123


;
; Cache settings
;
[cache]
enable = TRUE
dir = c:\temp\timetrex



[debug]
;Set to false if you're debugging
production = TRUE

enable = TRUE
enable_display = TRUE
buffer_output = TRUE
enable_log = TRUE
verbosity = 10



[other]
; Force all clients to use SSL.
force_ssl = FALSE
installer_enabled = TRUE
primary_company_id = 0
hostname = localhost

default_interface = flex

;WARNING: DO NOT CHANGE THIS AFTER YOU HAVE INSTALLED TIMETREX.
;If you do it will cause all your passwords to become invalid,
;and you may lose access to some encrypted data.
salt = 0


;<?php if (; //Cause parse error to hide from prying eyes, just in case. DO NOT REMOVE?>



Thank you in advance

Dwight

THe base_url setting your TimeTrex.ini.php file doesn't match the URL you are using to access TimeTrex. This should match exactly (case sensitive) and according to your screenshot should likely be something like this:

shaunw wrote:THe base_url setting your TimeTrex.ini.php file doesn't match the URL you are using to access TimeTrex. This should match exactly (case sensitive) and according to your screenshot should likely be something like this:

Code: Select all

base_url = /TimeTrex/interface

Hi Shaunw,

Thank you for your help.

I tried your instructions but still the same.

I try also to restart the machine after applying the changes and still the same.

Thanks

Dwight

What do you see if you try going to this URL instead?

http://localhost/TimeTrex/interface/Login.php